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Join nowRefund policy
Return & Refund Policy
We want you to love your Drteen products. If you're not completely satisfied, we're here to help.
Returns Items can be returned within 30 days of delivery. Products must be unused, unopened, and in original packaging. To initiate a return, email us at drteenmzh@gmail.com. with your order number.
Return Address Drteen Returns 3361 Forest Avenue New York, NY 10013 United States
Refunds Once we receive and inspect your return, we will notify you within 3-5 business days. Approved refunds will be processed to your original payment method within 5-10 business days.
Non-Returnable Items Opened or used skincare products (for hygiene reasons) and items marked as final sale are not eligible for return.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.